Call Customer Service Helpline

• Dial the toll-free number provided by your card issuer.

• Use the 24×7 emergency number to report the issue.

• Follow voice instructions to reach the card blocking option.

• Confirm personal details for verification during the call.

• Request permanent block and a replacement card.

Use Mobile Banking App

• Log in to your bank’s mobile application securely.

• Navigate to the ‘Credit Cards’ or ‘Manage Cards’ section.

• Select ‘Block Card’ or ‘Report Lost/Stolen’.

• Choose the reason and confirm the action instantly.

• Many apps offer a temporary block feature as well.

Log In to Net Banking

• Access your online banking account from a secure browser.

• Go to the credit card services section.

• Click on ‘Hotlist’ or ‘Block My Card’ option.

• Select the card and confirm the block request.

• Save or screenshot the acknowledgment for records.

Send an SMS (If Available)

• Some banks allow card blocking via SMS format.

• Text the specific keyword (e.g., BLOCK <last 4 digits>) to the bank number.

• Use your registered mobile number to send the message.

• Wait for confirmation of successful card block.

• Check the bank’s website for correct SMS format.

Visit the Nearest Branch (If Required)

• Go to your bank branch during working hours.

• Carry ID proof and explain the card issue.

• Fill out a card block request form if needed.

• The bank official will process the block instantly.

• Request a new card to be issued at the same time.