Visit the Bank Branch

• Go to the branch where the salary account is maintained.
• Ask for the account closure form from the bank staff.
• Carry your original photo identity proof for verification.
• Ensure all linked services like auto-debits or standing instructions are cancelled.
• If the account is jointly held, all holders must be present or submit consent.

Fill and Submit Closure Form

• Complete the account closure form with accurate details.
• Mention the account number, name, contact, and reason for closure.
• Provide signature(s) matching the bank’s records.
• Specify how you want the remaining balance to be settled (cash, cheque, or transfer).
• Attach a cancelled cheque or alternate account details if requesting transfer.

Return Bank Materials

• Return unused chequebook, debit card, and passbook to the bank.
• Destroy ATM/debit cards if not required to be surrendered.
• Ensure locker, loan, or linked investments are settled separately.
• Request a final statement or soft copy for your records.
• The bank may update your status as “closed” in its system after collecting items.

Clear Outstanding Dues

• Settle any charges, dues, or overdraft amounts before closure.
• In case of negative balance, you may need to pay the difference.
• If there is a refund or credit pending, process it before closure.
• Some banks may deduct service charges if the account is closed within 12 months.
• Refund of balance is processed only after complete settlement.

Confirmation and Closure Timeline

• The bank verifies the form and submitted documents.
• Closure is typically completed within 1–5 working days.
• You receive a confirmation slip or email upon successful closure.
• Retain a copy of the closure acknowledgment for future reference.
• Ensure no new credits or debits are expected post-closure.