Range of NRI Products and Services

• Assess if the bank offers all NRI account types like NRE, NRO, and FCNR.
• Check for additional services such as remittance, investments, and loans.
• Look for digital banking options and mobile app support.
• Evaluate availability of specialized products for NRIs.
• Consider if the bank provides global debit cards and insurance options.

Branch and Global Presence

• Choose a bank with wide branch coverage in India and abroad.
• Availability of international representative offices can be beneficial.
• Check for dedicated NRI helpdesks or relationship managers.
• Assess ease of access to services while overseas.
• Prefer banks with a strong global reputation and support network.

Ease of Account Opening and Operation

• Prefer banks with convenient online or overseas account opening.
• Evaluate if KYC and documentation processes are user-friendly.
• Confirm if the bank allows POA facility for account operation in India.
• Check for features like online account management and customer support.
• Compare turnaround time for account opening and service requests.

Charges, Interest Rates, and Features

• Compare maintenance charges, remittance fees, and other service costs.
• Evaluate the interest rates on savings, fixed, and recurring deposits.
• Assess currency conversion charges and international transaction fees.
• Review penalty clauses for non-maintenance of minimum balance.
• Consider features like free ATM usage, cheque book issuance, and alerts.

Regulatory Compliance and Security

• Ensure the bank is regulated by RBI and follows FEMA guidelines.
• Check for robust digital security measures and fraud protection.
• Review the bank’s process for compliance updates and KYC re-verification.
• Confirm clear procedures for reporting changes in residency status.
• Choose banks with a transparent grievance redressal system.