Privacy Policy
PRIVACY POLICY
Privacy Policy
At Hello Financer, we respect your privacy and are committed to handling personal information responsibly and in accordance with applicable laws.
Information We May Collect
When you use our website, submit an enquiry, or communicate with us, we may collect information such as:
- Name and contact details
- Email address and phone number
- Location
- Business or employment information
- Financial requirement details
- Information and documents voluntarily provided by you
- Website usage, device and technical information
- Communication and enquiry records
How We Use Your Information
Information may be used to:
- Respond to your enquiries
- Understand your financial requirements
- Provide requested guidance and support
- Identify potentially relevant financial products or services
- Facilitate communication with relevant service providers, where appropriate and permitted
- Improve our website and services
- Maintain records and prevent misuse or fraud
- Meet applicable legal and regulatory obligations
Sharing of Information
Where necessary to address your enquiry, and subject to applicable consent and legal requirements, information may be shared with relevant banks, NBFCs, financial institutions, insurers, financial-service providers, professional service providers or authorised business/service partners.
We may also disclose information where required by law or a competent authority.
We do not sell personal information for unrelated third-party marketing.
Data Security
We use reasonable administrative, technical and organisational safeguards designed to protect personal information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
Personal information may be retained for as long as reasonably necessary for the purposes for which it was collected, including applicable business, legal, regulatory and compliance requirements.
Your Choices and Rights
Subject to applicable law, you may contact us regarding access, correction, updating, withdrawal of consent, or other applicable requests concerning your personal information.
Withdrawal of consent will not affect processing already lawfully undertaken before withdrawal and may affect our ability to provide certain services.
Third-Party Links
Our website may contain links to external websites or services.
Hello Financer is not responsible for the privacy practices, security, or content of independent third-party websites.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, practices or applicable requirements.
The updated version will be published on this website.
Contact Us
For privacy-related questions or requests:
Hello Financer
Email: [Privacy / Support Email]
Phone: [Contact Number]
Address: [Registered / Office Address]
