Privacy Policy

1. Introduction

Hello Financer is committed to safeguarding your personal information in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This Privacy Policy explains how we collect, process, store, and protect your data while ensuring transparency and trust.

2. Information We Collect

We collect personal details such as name, contact number, address, email, identification documents, financial records, and service-related information. Additional non-personal data, including IP address, device details, and browsing patterns, may also be collected for security and service optimization.

3. Purpose of Data Collection

Your information is collected and processed to:

  • Provide financial, compliance, investment, and advisory services.
  • Verify identity for regulatory compliance (KYC/AML norms under RBI guidelines).
  • Communicate updates, confirmations, or service notifications.
  • Enhance platform functionality and customer experience.
  • Meet legal or regulatory obligations.

4. Consent & User Rights

By using our services, you consent to data collection and processing as outlined here. Under Indian IT Laws, you have the right to access, correct, update, or request deletion of your data. You may withdraw consent at any time by contacting us.

5. Data Sharing & Disclosure

We do not sell or rent personal information. Data may be shared only with:

  • Regulatory authority, when legally required.
  • Partner institutions assisting in service delivery.
  • Compliance and auditing professionals.
  • Payment or verification service providers
    Such sharing always adheres to confidentiality agreements and national data safeguards.

6. Data Storage & Security

All personal data is stored using industry-standard encryption, secure servers, and restricted access protocols. We follow organizational security measures aligned with ISO/IEC 27001 practices and the IT Rules, 2011, to protect sensitive data from misuse, unauthorized access, alteration, or disclosure.

7. Data Retention

We retain your information only for as long as necessary to fulfill service obligations or comply with legal requirements such as the Income-tax Act, 1961, and RBI record-keeping guidelines.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Users are advised to review third-party privacy policies independently.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect regulatory changes or improve data protection standards. Continued use of our services implies acceptance of such revisions.

10. Contact Information

For privacy concerns, data access, or complaints, contact:

Hello Financer 

Email: hello@hellofinancer.com

Phone: 94 45 50 60 70

Address: No. 17B, 1st Floor, 2nd Cross Main Road,

SIDCO Industrial Estate, Ambattur,

Chennai – 600098, Tamil Nadu, India.