security Policy
1. Introduction
Hello Financer’s Security Policy outlines the measures implemented to protect data and systems from unauthorized access, threats, and breaches. In compliance with the Information Technology Act, 2000, and CERT-In guidelines, we maintain high-level safeguards for digital and operational security.
2. Data Protection Measures
Data is encrypted using industry-standard algorithms during transmission and storage. Access is limited through role-based authorization, multi-factor authentication, and secure login protocols. Sensitive Personal Data is handled in accordance with the IT Rules, 2011.
3. Network & System Security
We employ firewalls, intrusion detection systems, antivirus tools, and continuous monitoring to prevent cyber attacks. Regular vulnerability assessments and penetration testing ensure infrastructure resilience.
4. Incident Response Framework
Following CERT-In protocols, our incident response team investigates, contains, and resolves security breaches. Clients are notified promptly if their data may be affected.
5. Physical Security
All sensitive documents and servers are stored in controlled facilities with surveillance, restricted access, and environmental safeguards.
6. Employee Training
Employees undergo periodic cybersecurity training, ensuring awareness of phishing, data handling, and fraud prevention practices.
7. Policy Updates
This Security Policy may be updated as needed to meet global security standards and Indian regulatory requirements.
8. Contact Information
For privacy concerns, data access, or complaints, contact:
Hello Financer
Email: hello@hellofinancer.com
Phone: 94 45 50 60 70
Address: No. 17B, 1st Floor,2nd Cross Main Road,
SIDCO Industrial Estate, Ambattur,
Chennai – 600098, Tamil Nadu, India.