Possibility of Branch Transfer

• Yes, you can change the branch of your savings account.
• Most banks allow intra-bank branch transfers without closing the account.
• The account number may or may not change based on bank policy.
• The process is usually simple and free of charge.
• Both online and offline options are available for branch transfer.

Online Transfer Process

• Log in to your internet or mobile banking platform.
• Navigate to the service request or account settings section.
• Select “Branch Transfer” and enter the new branch details.
• Confirm the request using OTP or transaction password.
• The request is processed within a few working days.

Offline Transfer Process

• Visit your existing home branch with identity proof.
• Fill out the branch transfer application form provided by the bank.
• Submit a self-attested copy of your ID and address proof if needed.
• Specify the new branch’s name and code for accurate processing.
• Collect confirmation once the request is accepted.

Impact on Account Services

• Existing cheque book and debit card generally remain valid.
• Mobile banking and internet banking access continues without interruption.
• Nominee and account settings are carried forward automatically.
• Linked services like ECS, SIPs, and auto-debits continue unaffected.
• You may update address or communication details if relocating.

Things to Keep in Mind

• Ensure all documents and account details are accurate.
• Clear any outstanding dues or pending transactions before transfer.
• Notify your employer or financial institutions if account details change.
• Some services may temporarily pause during the transition period.
• Banks may send confirmation via SMS, email, or letter once completed.